ZOL to roll over unused data

Staff reporter

LEADING internet service provider (ISP) ZOL has announced that with effect from August 1st this year, unused data will no longer expire but be rolled over to the next month.

Most Zimbabweans would rush to download various things towards month-end in a bid to use up their remaining data before the expiration date; however, ZOL says there is a need for that anymore.

In a statement released on its social media platform pages, ZOL advised, there was no need to rush up to use remaining data towards month end.

“No need to be in a rush to use up all your data before the month ends. Now you can roll over your data into the following month.

“Roll over starts 1st of August,” read the ZOL statement.

The ZOL decision comes at the backdrop of the prevailing but excessive 18 hour-load sheddings by ZESA which has left various internet users unable to get value for their purchased data packages most of which have been expiring.

The power challenges are expected to persist into the year as the power utility is unable to generate adequate power needed in the country due to lack of water in Lake Kariba and challenges at Hwange Power Station.

Zimbabwe is also unable to buy power from its neighbours South Africa and Mozambique due to an unserviced debt running into US$84 million.

However, ZOL is not the only ISP that is rolling its data as seasoned fixed phone operator TelOne is also offering a package that rolls over for about two months.

The decision to roll over is also attributed to complaints by internet users on social media who were complaining of unfairness and encouraging the ISPs to consider going that route.

While the move by the ISPs has been applauded, there is a growing call from mobile phone users for their service providers to follow suit.

Most Zimbabweans access internet services through mobile phones which they use mainly for social media platforms.

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